Shipping policy

 

Please review and ensure that you have entered the correct shipping address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.

We make every effort to fulfill orders as quickly as possible, but please allow 1-3 business days for your order to be processed for shipping. Orders placed after 12 PM PT typically will not be eligible for same day fulfillment. We appreciate your patience.

Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.

If you need any assistance with an open order, please contact us immediately at info@theuglysweaterco.com. We will not be able to make changes to your order after it has shipped.